"We have thought of everything to make your stay easy"
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THE MOST FREQUENTLY ASKED QUESTIONS
We have tried to include answers to the most common questions.
If you cannot find an answer to your question, please feel free to contact us direct
Choosing A Room
The share houses are designed as a place to relax, unpack your stuff and call home for a few weeks. In our share houses you have your own private room (or you can share a room with one other person upon request), and you share the kitchen, bathroom and lounge facilities with 5-6 other bedrooms. The other housemates have all committed to staying with us for several weeks so you get to make friends quickly and easily. Most of our guests choose to stay with us so that they can chill out during the day, and head into town to enjoy the nightlife.
In a hostel you are usually sharing kitchen, bathroom and dining facilities with a larger number of people. There is more of a ‘party’ atmosphere due to the large number of young people coming and going each day and a constant change in faces. Hostels are a great way of meeting lots of new faces each day and having a lot of fun, and when you have finished partying hard the sharehouse is a great place to come to make new friends, save some money whilst you work and chill out for a while.
Each house has a different price as it depends on what facilities are available. For example, The Martyn is a large apartment block that features a resort pool and BBQ facilities. The lower priced apartments may be in houses with a garden spa instead of a pool, or do not have television/DVD’s in the individual rooms. All apartments are furnished in a similar style and colour scheme. Different properties attract a different style of guests so if you are a backpacker and we know this we will try to offer you accommodation with other backpackers, and the same if you are a student, working professional or more mature guest. We recommend you view each property for a better understanding of the different rooms, or ask us for a personal recommendation based on your needs as we are more than happy to help.
Cairns Share house attracts students, working professionals, working travellers, apprentices, divers, students, couples and travellers who are interested in living in Cairns like a local person. We are also a popular place to stay for Australians relocating to Cairns or people working/studying on short term placements. We are not a backpacker hostel and offer a home away from home experience in quality accommodation at an affordable price. As we have 10 different properties, each property is targetted towards a certain type of guests. So if you are a student looking for somewhere quiet, we won’t recommend you stay at our backpacker property and vice versa. We have such a diverse range of properties that we are able to accommodate all budgets and tastes. All guests must be a minimum of 18 years old, and there is no maximum age as long as you are young at heart and enjoy meeting people of all ages and from all cultures!
Every room in our share houses has either a ceiling or wall fan, and are designed to be as cool as possible (with blinds in the rooms and tiled floors). Air-conditioning is included in your rent – enjoy!
Unfortunately we are unable to accept bookings for tenants with pets or children in the sharehouses.
- Generally the bedrooms are larger and more spacious.
- Generally bedrooms have air conditioning, study desks and TV/DVD players.
- The properties are large and spacious with more lounge & relaxation areas (e.g lounge rooms, dining room and outdoor decks)
- Share with a smaller number of people.
- The type of guests you share with.
At Cairns Sharehouse we offer FREE unlimited Superfast Wifi at 20 mbps download/10 mbps upload (the fastest we can get in Cairns).
Cairns is a very popular destination for working travellers. Most travellers have usually travelled up the coast from Sydney or spent some time in Asia and Cairns is their first stop in Australia. Cairns is highly attractive to the weary traveller for several reasons: the weather, the scenery, you can walk easily around the main town and our share houses offer the chance to take a few weeks to ‘recharge the batteries’ before putting the backpack on and continuing their exciting travels (without the stress of finding accommodation in larger cities and the commute times). The Cairns Esplanade also offers a huge free swimming pool/lagoon, free music, exercise classes and tropical palm trees to sit under and relax so you can feel like you are on a holiday without spending a fortune each day. We often find that our guests commit to staying only one month and before we know it they have found jobs and end up staying for several months.
All guests are required to pay a deposit of $50.00 to hold a room. This is to secure your booking and ensure that we hold a room and do not sell it to anyone else.
One week prior to arrival you will then be asked to pay an arrival balance which consists of your first 2 weeks rent, your last 2 weeks rent, and a security deposit of $160 which is refundable upon departure. You can also choose to hire a bedding pack for $40.00.
We deduct the $50.00 off your arrival balance so you are refunded the $50.00. If you do cancel your booking, we charge a $50.00 cancellation fee, or $75.00 cancellation fee if you have already paid your arrival balance (and therefore arriving within 7 days). IF YOU ARE JUST STAYING FOR WEEK THEN THIS WILL NOT APPLY.
When you move in we provide you with keys and access to our fully furnished property. In exchange we ask that you follow the terms and conditions of living at Cairns Sharehouse, which is essentially to care for the property as you would your own, and ensure that you bedroom and it’s contents are left clean and undamaged. Unfortunately sometimes accidents can happen and a guest can damage the property. The security deposit is held until your departure so the cost for any damages/breakages can be deducted to cover any replacement/repair costs. Each guest is charged an exit clean of $80.00 per room and this is deducted from your security deposit on check out.
It is very easy to get your security deposit back. Simply ensure that when you check out the room looks exactly like you received it, with clean bedding and your kitchen and fridge cupboard spaces clear. One week before you leave we will send you an email explaining how to check out, and ask that you give us your credit card details so that we can refund the security deposit (less the exit clean) back into the nominated account provided. In this email you will also have a copy of the room inventory that you received when you arrived so you can make sure that the room and it’s contents are left in the same way you received them.
The only reason you would not get your security deposit back is if you have damaged/broken any items on the property, or from your bedroom. There would also be deductions for any outstanding amounts due such as any fees/penalties (e.g late rent fee) etc. Our goal is to return your security deposit in full, which is why we emphasise the importance of the room inventory. Each guest is charged an exit clean of $80.00 per bed deducted automatically from their security deposit to cover the exit clean and linen hire/laundering on check out.
Planning Your Arrival
Once You Have Arrived
Living in the Sharehouse
You are welcome to stay for up to 12 months (and sometimes longer if everything is going well) as long as you continue to enjoy sharing the apartment with new people and following the ‘house rules’. We often have some students stay with us on and off throughout their 2-3 years study so it is flexible.
If you are planning to stay in Cairns more long term we recommend that you consider staying with Cairns Sharehouse for the first 1-2 months so that you can get to know the areas better before finding your own private rental and we would be happy to provide you with a rental reference.