"The 24 hour support phone line made us feel like the team really cared"

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Contact Us

We are here ready to help and answer any questions. 

There are lots of ways you can get in touch.

Choose the one that suits you best.

Office Opening Hours 

Monday 12pm - 5.30pm
Tuesday 12pm - 5.30pm 
Wednesday 12pm -  5.30pm 
Thursday  12pm -  5.30pm 
Friday  12pm -  5.30pm 
Saturday   Closed  
Sunday   Closed  
Public holidays   Closed  

Please let us know if you are having difficulty coming into the office during our hours and we may be able to arrange an after hour appointment.

By Email:

Book a Room or Check Availability:  Click Here

General Enquiry:  Click Here

By Telephone:

Telephone within Australia: 07 4041 1875

Telephone from Overseas +61 7 4041 1875

(Monday - Friday 12.00 noon - 5.30 pm)

Call / SMS: +61 412 318 519

Fax: +61 7 4051 5560

Request a call back:

Sometimes the office is really busy and we can't get to the phone

Text 0412 318 519 to request a call back if you are in Australia.

Live Chat:

To chat with us live (when available), please click the button below.

At the office face to face:

Already in Cairns?

Just pop into the office. There is alway a cold drink and a smile!

We are an easy 2 minute walk from the back of the Cairns Central Shopping Centre on Bunda Street, or 15 minutes from the City Centre.

Office Address: 17 Scott Street, Cairns QLD 4870  View Google Map