"The 24 hour support phone line made us feel like the team really cared"

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Contact Us

We are here ready to help and answer any questions. 

There are lots of ways you can get in touch. By Email, phone, website or face to face.

Choose the one that suits you best.

Office Opening Hours 

Monday 12 noon - 5 pm*
Tuesday 12 noon - 5 pm* 
Wednesday 12 noon -  5 pm*
Thursday  12 noon -  5 pm*
Friday  12 noon -  5 pm* 
Saturday   Closed  
Sunday   Closed  
Public holidays   Closed  

*Please let us know if you are having difficulty coming into the office during our hours and we can arrange an after hours appointment : ).

Check out our video at https://youtu.be/wPWNmIz2Kfs if walking from Cairns Central Shopping Centre.

By Email:

Book a Room or Check Availability:  Click Here

General Enquiry:  Click Here

By Telephone:

Telephone within Australia: 07 4041 1875

Telephone from Overseas +61 7 4041 1875

(Monday - Friday 12.00 noon - 5.30 pm)

Call / SMS: +61 412 318 519

Fax: +61 7 4051 5560

Request a call back:

Sometimes the office is really busy and we can't get to the phone

Text 0412 318 519 to request a call back if you are in Australia.

Live Chat:

To chat with us live (when available), please click the button below.

At the office face to face:

Already in Cairns?

Call us to make an appointment time to visit our office - there is alway a cold drink and a smile!

We are an easy 2 minute walk from the back of the Cairns Central Shopping Centre on Bunda Street, or 15 minutes from the City Centre.

Office Address: 17 Scott Street, Cairns QLD 4870  View Google Map