"The team were caring and willing to go that extra distance to be of help"
Support and advice
WE ARE HERE TO HELP
Cairns Sharehouse is a family owned and operated business, and it is very important to us that you are happy and comfortable in your home.
If you are having any problems settling into life in your Sharehouse, or have issues with your sharemates, we are happy to be involved in order to rectify the situation so everyone is happy in our houses.
We are your ‘home away from home’ and are available 24 hours per day, 7 days per week if you have any problems or require advice.
We are not your average ‘landlord’ and go above and beyond to ensure that you feel that we provide ‘more than just a room’.
We treat all complaints confidentially and with discretion and always welcome any feedback for continuous improvement to enhance the guest experience.